# Omnisend AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Omnisend and helps you build email campaigns and automated customer journeys, running 7 Omnisend actions for you like Update Contact, Start Campaign, and Trigger Custom Event. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Omnisend and reports back. Viktor connects with a scoped API key. - Tool: Omnisend - Category: E-Commerce - Connection: API key - Actions available: 7 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/omnisend ## What can you ask Viktor to do in Omnisend? - "Draft next week's newsletter in Omnisend from this outline and send it to me for approval." - "Set up a welcome journey in Omnisend for new signups this week." - "Pull open, click, and journey performance from Omnisend and post it every Monday." - "Watch Omnisend for a drop in engagement or a spike in unsubscribes and alert me with the likely cause." ## What can Viktor do in Omnisend? (7 actions) - **Unsubscribe Contact by Email** - Unsubscribe an existing Omnisend contact from the email channel by their full email address. This action does not create new contacts. - **List Event ID Options** - Retrieves available options for the Event ID field. - **List Contact ID Options** - Retrieves available options for the Contact ID field. - **List Campaign ID Options** - Retrieves available options for the Campaign ID field. - **Update Contact** - Modify subscriber information or update their subscription status. - **Trigger Custom Event** - Trigger custom event to Omnisend. - **Start Campaign** - Starts a marketing campaign for selected subscribers. ## How does Viktor work with Omnisend? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Omnisend with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Omnisend actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Omnisend AI agent? A Omnisend AI agent is an AI that connects to your Omnisend account and completes work in it - it doesn't just answer questions about Omnisend, it takes the actions. Viktor is that agent: an AI employee that works in Omnisend on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Omnisend actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Omnisend Marketing automation built for ecommerce. Increase your sales, not your workload. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Omnisend actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Omnisend? Yes. Omnisend is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Omnisend from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Omnisend to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Omnisend, then paste an API key from your Omnisend account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Omnisend? Viktor can run 7 Omnisend actions, including Update Contact, Start Campaign, and Trigger Custom Event - and chain them with other tools in a single request. In practice that means Viktor helps you build email campaigns and automated customer journeys. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Omnisend? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Omnisend actions to take, runs them, and reports back. ### Is my Omnisend data secure with Viktor? Yes. Viktor connects to Omnisend with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Omnisend integration cost? Nothing extra - every integration, including Omnisend, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Omnisend together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Omnisend, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Omnisend together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.