# New Relic AI employee Viktor is an AI employee that connects to New Relic and helps you monitor application errors and incidents, running 2 New Relic actions for you like New Deployment and List Application ID Options. Ask in plain English from your workspace; Viktor does the work in New Relic and reports back. Viktor connects with a scoped API key. - Tool: New Relic - Category: Customer Support - Connection: API key - Actions available: 2 - Currently available in: Slack and Microsoft Teams - Page: https://viktor.com/integrations/new-relic ## What is a New Relic AI agent? A New Relic AI agent is an AI that connects to your New Relic account and completes work in it - it doesn't just answer questions about New Relic, it takes the actions. Viktor is an AI employee that works in New Relic on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right New Relic actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About New Relic Real-time performance insights into your software, infrastructure & customer experience ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 2 New Relic actions, chains them together 3. **Runs in New Relic** - Helps you monitor application errors and incidents - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive New Relic actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## What can you ask Viktor to do in New Relic? - "Summarize the new errors in New Relic from the last 24 hours and flag any regressions." - "Check New Relic for the root cause of last night's incident and report back." - "Watch New Relic for a new critical alert and page me immediately." - "Post a summary of this week's New Relic incident count to #eng every Friday." ## How does Viktor work with New Relic? 1. Open Viktor in a supported workspace. 2. Connect New Relic with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the New Relic actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in New Relic? (2 actions) - **List Application ID Options** - Retrieves available options for the Application ID field. - **New Deployment** - Create a new deployment mark. ## Viktor uses New Relic together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Customer Support integrations - [Freshdesk](https://viktor.com/integrations/freshdesk) - [Trengo](https://viktor.com/integrations/trengo) - [Zoho Desk](https://viktor.com/integrations/zoho-desk) - [Teamwork Desk](https://viktor.com/integrations/teamwork-desk) - [Belco](https://viktor.com/integrations/belco) - [Help Scout](https://viktor.com/integrations/help-scout) - [HelpSpot](https://viktor.com/integrations/helpspot) - [Intercom](https://viktor.com/integrations/intercom) ## FAQ ### Does Viktor integrate with New Relic? Yes. New Relic is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in New Relic from their workspace - no workflow builder, no code. ### How do I connect New Relic to Viktor? Ask Viktor in your workspace to connect New Relic, then paste an API key from your New Relic account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in New Relic? Viktor can run 2 New Relic actions, including New Deployment and List Application ID Options - and chain them with other tools in a single request. In practice that means Viktor helps you monitor application errors and incidents. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate New Relic? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which New Relic actions to take, runs them, and reports back. ### Is my New Relic data secure with Viktor? Yes. Viktor connects to New Relic with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the New Relic integration cost? Nothing extra - every integration, including New Relic, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use New Relic together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from New Relic, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.