# MSG91 AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to MSG91 with a scoped API key and helps you send SMS, voice, or OTP messages through an API, running 3 MSG91 actions for you like Send SMS, and Launch Campaign. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in MSG91 and reports back. Setup takes about two minutes. - Tool: MSG91 - Category: Communication - Connection: API key - Actions available: 3 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/msg91 ## What can you ask Viktor to do in MSG91? - "Send this batch of text messages through MSG91 and report any failures." - "Check MSG91 for delivery status on last night's messages and flag failures." - "Watch MSG91 for a spike in failed deliveries and alert me right away." - "Pull this month's message volume and cost from MSG91 and post it every month." ## What can Viktor do in MSG91? (3 actions) - **Send SMS** - Send SMS messages to one or multiple recipients. - **Launch Campaign** - Launch a campaign using various communication channels (SMS, Email, WhatsApp, Voice, RCS). - **Create or Update Contact in Segmento** - Add or update contact information in Segmento (MSG91's contact management system). ## How does Viktor work with MSG91? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect MSG91 with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the MSG91 actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a MSG91 AI agent? A MSG91 AI agent is an AI that connects to your MSG91 account and completes work in it - it doesn't just answer questions about MSG91, it takes the actions. Viktor is that agent: an AI employee that works in MSG91 on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right MSG91 actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About MSG91 Communication APIs for SMS, Voice, Video and Authentication ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive MSG91 actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with MSG91? Yes. MSG91 is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in MSG91 from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect MSG91 to Viktor? Ask Viktor in Slack or Microsoft Teams to connect MSG91, then paste an API key from your MSG91 account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in MSG91? Viktor can run 3 MSG91 actions, including Send SMS, and Launch Campaign - and chain them with other tools in a single request. In practice that means Viktor helps you send SMS, voice, or OTP messages through an API. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate MSG91? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which MSG91 actions to take, runs them, and reports back. ### Is my MSG91 data secure with Viktor? Yes. Viktor connects to MSG91 with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the MSG91 integration cost? Nothing extra - every integration, including MSG91, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use MSG91 together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from MSG91, cross-reference it with another tool - for example Gmail or Google Sheets, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses MSG91 together with - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Communication integrations - [Slack](https://viktor.com/integrations/slack) - [Slackbot](https://viktor.com/integrations/slackbot) - [Telegram](https://viktor.com/integrations/telegram) - [Zoom Admin](https://viktor.com/integrations/zoom-admin) - [Microsoft Outlook Email](https://viktor.com/integrations/microsoft-outlook-email) - [Outlook](https://viktor.com/integrations/outlook) - [Bot for Slack](https://viktor.com/integrations/bot-for-slack) - [Twilio](https://viktor.com/integrations/twilio) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.