# Mews AI employee Viktor works in Mews for you. Ask in Slack or Microsoft Teams. Viktor is an AI employee that connects to Mews and helps you manage bookings and guest communication for a property, running 20 Mews actions for you like Fetch Bills, Fetch Rates, and Add Customer. Ask in plain English from your workspace; Viktor does the work in Mews and reports back. Viktor connects with an API key. - Tool: Mews - Category: Finance & Payments - Connection: API key - Actions available: 20 - Currently available in: Slack, Microsoft Teams, and Discord - Page: https://viktor.com/integrations/mews ## What can your AI employee do in Mews? Viktor connects to your Mews account and completes work in it. He doesn't just answer questions about Mews, he takes the actions on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Mews actions, chains them with the other 9,800+ tools he connects to, and asks for approval before anything sensitive runs. ### About Mews An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences. ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 20 Mews actions, chains them together 3. **Runs in Mews** - Helps you manage bookings and guest communication for a property - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Use Mews from Slack and Microsoft Teams Message Viktor in a Slack channel, a Microsoft Teams chat or a direct message. He opens Mews, does the work and posts the result in the same thread, so nobody has to switch tabs. He can also run Mews work on a schedule, like a weekly Mews summary posted to your team's channel. Anything sensitive waits for your approval before it runs. ## Security and permissions - API key - Viktor stores your key encrypted, uses it only for the actions you ask for, and you can revoke it at any time. - Review-first approvals: sensitive Mews actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. - Viktor is not affiliated with or endorsed by Mews. ## What can you ask Viktor to do in Mews? - "Check Mews for tomorrow's check-ins and confirm each guest has instructions." - "Summarize this week's occupancy rate from Mews compared to last week." - "Draft a message in Mews to guests checking out today." - "Watch Mews for a new booking and post it to the team channel." ## How does Viktor work with Mews? 1. Open Viktor in a supported workspace. 2. Connect Mews with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Mews actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in Mews? (20 actions) - **Add Customer File** - Add a customer file to the Mews system. - **Add Customer** - Adds a new customer to the system. - **Add Reservation Companion** - Add a customer as a companion to a reservation. - **Add Reservation Product** - Add a product to a reservation. - **Cancel Reservation** - Cancel a reservation in Mews. - **Create Availability Block** - Create an availability block in Mews. - **Create Order** - Create an order in Mews. - **Create Reservation** - Create a reservation in Mews. See reservation parameters in the docs. - **Create New Task** - Create a new task in Mews. - **Fetch Age Categories** - Retrieve all age categories filtered by service. - **Fetch Bills** - Retrieve bills using Mews Connector API. - **Fetch Customers** - Retrieve customers using Mews Connector API. - **Fetch Order Items** - Retrieve order items using Mews Connector API. - **Fetch Products** - Retrieve products using Mews Connector API. - **Fetch Rates** - Retrieve rates (pricing setups) of the specified services using Mews Connector API. - **Fetch Reservations** - Retrieve reservations using Mews Connector API. - **Get Bill PDF** - Get a bill PDF by bill ID. - **Get Rate Prices** - Get rate pricing information for a specific rate and time period. - **Update Customer** - Update an existing customer in Mews. - **Update Reservation** - Update an existing reservation in Mews. ## Viktor uses Mews together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Finance & Payments integrations - [Stripe](https://viktor.com/integrations/stripe) - [QuickBooks Sandbox](https://viktor.com/integrations/quickbooks-sandbox) - [Bitget](https://viktor.com/integrations/bitget) - [Xero](https://viktor.com/integrations/xero) - [Xero Accounting](https://viktor.com/integrations/xero-accounting) - [Baremetrics](https://viktor.com/integrations/baremetrics) - [QuickBooks](https://viktor.com/integrations/quickbooks) - [Paystack](https://viktor.com/integrations/paystack) ## FAQ ### Does Viktor integrate with Mews? Yes. Mews is one of the 9,800+ tools Viktor connects to, with an API key. Once connected, anyone on your team can put Viktor to work in Mews from their workspace - no workflow builder, no code. ### How do I connect Mews to Viktor? Ask Viktor in your workspace to connect Mews, then paste an API key from your Mews account when prompted. Viktor stores the key encrypted, uses it only for the actions you ask for, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Mews? Viktor can run 20 Mews actions, including Fetch Bills, Fetch Rates, and Add Customer - and chain them with other tools in a single request. In practice that means Viktor helps you manage bookings and guest communication for a property. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows for Mews? No. Viktor isn't a workflow builder - there are no triggers to map and nothing to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Mews actions to take, runs them, and reports back. ### Is my Mews data secure with Viktor? Yes. Viktor connects to Mews with an API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Mews integration cost? Nothing extra - every integration, including Mews, is available on every plan. You can start free with up to $100 in credits, no credit card required; the Team plan is $100 a month. ### Can Viktor use Mews together with my other tools? Yes - that's the point. Viktor connects to 9,800+ tools and works across them in a single run: he can pull data from Mews, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 9,800+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.