# Mews AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Mews and helps you manage bookings and guest communication for a property, running 18 Mews actions for you like Get Bill PDF, Create Order, and Add Customer. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Mews and reports back. Viktor connects with a scoped API key. - Tool: Mews - Category: Finance & Payments - Connection: API key - Actions available: 18 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/mews ## What can you ask Viktor to do in Mews? - "Check Mews for tomorrow's check-ins and confirm each guest has instructions." - "Summarize this week's occupancy rate from Mews compared to last week." - "Draft a message in Mews to guests checking out today." - "Watch Mews for a new booking and post it to the team channel." ## What can Viktor do in Mews? (18 actions) - **Update Reservation** - Update an existing reservation in Mews. - **Update Customer** - Update an existing customer in Mews. - **Get Rate Prices** - Get rate pricing information for a specific rate and time period. - **Get Bill PDF** - Get a bill PDF by bill ID. - **Fetch Reservations** - Retrieve reservations using Mews Connector API. - **Fetch Products** - Retrieve products using Mews Connector API. - **Fetch Order Items** - Retrieve order items using Mews Connector API. - **Fetch Customers** - Retrieve customers using Mews Connector API. - **Fetch Age Categories** - Retrieve all age categories filtered by service. - **Create New Task** - Create a new task in Mews. - **Create Reservation** - Create a reservation in Mews. See reservation parameters in the docs. - **Create Order** - Create an order in Mews. - **Create Availability Block** - Create an availability block in Mews. - **Cancel Reservation** - Cancel a reservation in Mews. - **Add Reservation Product** - Add a product to a reservation. - **Add Reservation Companion** - Add a customer as a companion to a reservation. - **Add Customer** - Adds a new customer to the system. - **Add Customer File** - Add a customer file to the Mews system. ## How does Viktor work with Mews? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Mews with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Mews actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Mews AI agent? A Mews AI agent is an AI that connects to your Mews account and completes work in it - it doesn't just answer questions about Mews, it takes the actions. Viktor is that agent: an AI employee that works in Mews on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Mews actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Mews An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Mews actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Mews? Yes. Mews is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Mews from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Mews to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Mews, then paste an API key from your Mews account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Mews? Viktor can run 18 Mews actions, including Get Bill PDF, Create Order, and Add Customer - and chain them with other tools in a single request. In practice that means Viktor helps you manage bookings and guest communication for a property. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Mews? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Mews actions to take, runs them, and reports back. ### Is my Mews data secure with Viktor? Yes. Viktor connects to Mews with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Mews integration cost? Nothing extra - every integration, including Mews, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Mews together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Mews, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Mews together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Finance & Payments integrations - [Customer.io](https://viktor.com/integrations/customer-io-2) - [QuickBooks Sandbox](https://viktor.com/integrations/quickbooks-sandbox) - [Bitget](https://viktor.com/integrations/bitget) - [Xero](https://viktor.com/integrations/xero) - [Xero Accounting](https://viktor.com/integrations/xero-accounting) - [Stripe](https://viktor.com/integrations/stripe) - [Baremetrics](https://viktor.com/integrations/baremetrics) - [QuickBooks](https://viktor.com/integrations/quickbooks) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.