# ManyChat AI employee Viktor is an AI employee that connects to ManyChat and helps you run live chat and chatbot conversations with customers, running 4 ManyChat actions for you like Add Tag to User, List Tag ID Options, and Find User by Custom Field. Ask in plain English from your workspace; Viktor does the work in ManyChat and reports back. Viktor connects with a scoped API key. - Tool: ManyChat - Category: Marketing - Connection: API key - Actions available: 4 - Currently available in: Slack and Microsoft Teams - Page: https://viktor.com/integrations/manychat ## What is a ManyChat AI agent? A ManyChat AI agent is an AI that connects to your ManyChat account and completes work in it - it doesn't just answer questions about ManyChat, it takes the actions. Viktor is an AI employee that works in ManyChat on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right ManyChat actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About ManyChat Grow your business with ChatMarketing today. Connect with customers via Messenger, SMS, Email, or IG using ManyChat. ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 4 ManyChat actions, chains them together 3. **Runs in ManyChat** - Helps you run live chat and chatbot conversations with customers - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive ManyChat actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## What can you ask Viktor to do in ManyChat? - "Summarize today's ManyChat conversations and flag the ones that need a human." - "Draft a canned reply in ManyChat for the most common question this week." - "Watch ManyChat for a conversation mentioning a refund and alert me right away." - "Pull this week's response time and resolution rate from ManyChat every Monday." ## How does Viktor work with ManyChat? 1. Open Viktor in a supported workspace. 2. Connect ManyChat with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the ManyChat actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in ManyChat? (4 actions) - **List Tag ID Options** - Retrieves available options for the Tag ID field. - **Send Dynamic Message to User** - Delivers a dynamic message to a particular user specified by their user ID. - **Find User by Custom Field** - Locates a user based on a particular custom field's value. - **Add Tag to User** - Adds a specific tag to a user specified by their user ID. This action is essential to categorize and filter users based on business-specific parameters. ## Viktor uses ManyChat together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Marketing integrations - [Meta Ads](https://viktor.com/integrations/meta-ads) - [Google Ads](https://viktor.com/integrations/google-ads) - [YouTube](https://viktor.com/integrations/youtube) - [Customer.io](https://viktor.com/integrations/customer-io) - [Instagram](https://viktor.com/integrations/instagram) - [Zendesk](https://viktor.com/integrations/zendesk) - [Mailchimp](https://viktor.com/integrations/mailchimp) - [Add to Calendar PRO](https://viktor.com/integrations/add-to-calendar-pro) ## FAQ ### Does Viktor integrate with ManyChat? Yes. ManyChat is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in ManyChat from their workspace - no workflow builder, no code. ### How do I connect ManyChat to Viktor? Ask Viktor in your workspace to connect ManyChat, then paste an API key from your ManyChat account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in ManyChat? Viktor can run 4 ManyChat actions, including Add Tag to User, List Tag ID Options, and Find User by Custom Field - and chain them with other tools in a single request. In practice that means Viktor helps you run live chat and chatbot conversations with customers. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate ManyChat? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which ManyChat actions to take, runs them, and reports back. ### Is my ManyChat data secure with Viktor? Yes. Viktor connects to ManyChat with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the ManyChat integration cost? Nothing extra - every integration, including ManyChat, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use ManyChat together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from ManyChat, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.