# Landbot AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Landbot and helps you run live chat and chatbot conversations with customers, running 4 Landbot actions for you like Send Image, Send Text Message, and List Channel ID Options. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Landbot and reports back. Viktor connects with a scoped API key. - Tool: Landbot - Category: Sales & CRM - Connection: API key - Actions available: 4 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/landbot ## What can you ask Viktor to do in Landbot? - "Summarize today's Landbot conversations and flag the ones that need a human." - "Draft a canned reply in Landbot for the most common question this week." - "Watch Landbot for a conversation mentioning a refund and alert me right away." - "Pull this week's response time and resolution rate from Landbot every Monday." ## What can Viktor do in Landbot? (4 actions) - **List Customer ID Options** - Retrieves available options for the Customer ID field. - **List Channel ID Options** - Retrieves available options for the Channel ID field. - **Send Text Message** - Send a text message to a customer. - **Send Image** - Send an image to a customer via Landbot. ## How does Viktor work with Landbot? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Landbot with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Landbot actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Landbot AI agent? A Landbot AI agent is an AI that connects to your Landbot account and completes work in it - it doesn't just answer questions about Landbot, it takes the actions. Viktor is that agent: an AI employee that works in Landbot on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Landbot actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Landbot Use Landbot drag-and-drop creator to build advanced conversational flows with ease, flexibility, and speed - no coding required. Deploy Chatbots Anywhere, Instantly. Launch chatbots on popular messaging channels or the web as pop-ups, widgets, landing pages, or website embeds -with a click. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Landbot actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Landbot? Yes. Landbot is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Landbot from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Landbot to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Landbot, then paste an API key from your Landbot account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Landbot? Viktor can run 4 Landbot actions, including Send Image, Send Text Message, and List Channel ID Options - and chain them with other tools in a single request. In practice that means Viktor helps you run live chat and chatbot conversations with customers. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Landbot? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Landbot actions to take, runs them, and reports back. ### Is my Landbot data secure with Viktor? Yes. Viktor connects to Landbot with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Landbot integration cost? Nothing extra - every integration, including Landbot, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Landbot together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Landbot, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Landbot together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Sales & CRM integrations - [HubSpot](https://viktor.com/integrations/hubspot) - [Upsales](https://viktor.com/integrations/upsales) - [Keap (Infusionsoft)](https://viktor.com/integrations/keap-infusionsoft) - [Apollo.io (API Key)](https://viktor.com/integrations/apollo-io-api-key) - [Teamgate](https://viktor.com/integrations/teamgate) - [Pipedrive](https://viktor.com/integrations/pipedrive) - [Enrich Layer](https://viktor.com/integrations/enrich-layer) - [Zoom](https://viktor.com/integrations/zoom) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.