# JustCall AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to JustCall with a scoped API key and helps you manage business phone calls and call center operations, running 3 JustCall actions for you like Create Contact, List From Options, and Send Text Message. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in JustCall and reports back. Setup takes about two minutes. - Tool: JustCall - Category: Communication - Connection: API key - Actions available: 3 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/justcall ## What can you ask Viktor to do in JustCall? - "Summarize this morning's missed calls in JustCall and draft callback messages." - "Pull yesterday's call volume and average handle time from JustCall." - "Watch JustCall for a spike in wait times and alert me right away." - "Post a summary of this week's JustCall call metrics to #support every Monday." ## What can Viktor do in JustCall? (3 actions) - **List From Options** - Retrieves available options for the From field. - **Send Text Message** - Send a text from your JustCall SMS capabled number. - **Create Contact** - Add a contact to your existing JustCall Sales Dialer campaign. ## How does Viktor work with JustCall? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect JustCall with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the JustCall actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a JustCall AI agent? A JustCall AI agent is an AI that connects to your JustCall account and completes work in it - it doesn't just answer questions about JustCall, it takes the actions. Viktor is that agent: an AI employee that works in JustCall on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right JustCall actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About JustCall JustCall by SaaS Labs is a cloud-based phone and SMS system that enables businesses of all sizes to make and receive phone calls/texts from anywhere. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive JustCall actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with JustCall? Yes. JustCall is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in JustCall from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect JustCall to Viktor? Ask Viktor in Slack or Microsoft Teams to connect JustCall, then paste an API key from your JustCall account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in JustCall? Viktor can run 3 JustCall actions, including Create Contact, List From Options, and Send Text Message - and chain them with other tools in a single request. In practice that means Viktor helps you manage business phone calls and call center operations. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate JustCall? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which JustCall actions to take, runs them, and reports back. ### Is my JustCall data secure with Viktor? Yes. Viktor connects to JustCall with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the JustCall integration cost? Nothing extra - every integration, including JustCall, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use JustCall together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from JustCall, cross-reference it with another tool - for example Gmail or Google Sheets, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses JustCall together with - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Communication integrations - [Slack](https://viktor.com/integrations/slack) - [Slackbot](https://viktor.com/integrations/slackbot) - [Telegram](https://viktor.com/integrations/telegram) - [Zoom Admin](https://viktor.com/integrations/zoom-admin) - [Microsoft Outlook Email](https://viktor.com/integrations/microsoft-outlook-email) - [Outlook](https://viktor.com/integrations/outlook) - [Bot for Slack](https://viktor.com/integrations/bot-for-slack) - [Twilio](https://viktor.com/integrations/twilio) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.