# JustCall AI employee Viktor works in JustCall for you. Ask in Slack or Microsoft Teams. Viktor is an AI employee that connects to JustCall and helps you manage business phone calls and call center operations, running 3 JustCall actions for you like Create Contact, List From Options, and Send Text Message. Ask in plain English from your workspace; Viktor does the work in JustCall and reports back. Viktor connects with an API key. - Tool: JustCall - Category: Communication - Connection: API key - Actions available: 3 - Currently available in: Slack, Microsoft Teams, and Discord - Page: https://viktor.com/integrations/justcall ## What can your AI employee do in JustCall? Viktor connects to your JustCall account and completes work in it. He doesn't just answer questions about JustCall, he takes the actions on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right JustCall actions, chains them with the other 9,800+ tools he connects to, and asks for approval before anything sensitive runs. ### About JustCall JustCall by SaaS Labs is a cloud-based phone and SMS system that enables businesses of all sizes to make and receive phone calls/texts from anywhere. ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 3 JustCall actions, chains them together 3. **Runs in JustCall** - Helps you manage business phone calls and call center operations - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Use JustCall from Slack and Microsoft Teams Message Viktor in a Slack channel, a Microsoft Teams chat or a direct message. He opens JustCall, does the work and posts the result in the same thread, so nobody has to switch tabs. He can also run JustCall work on a schedule, like a weekly JustCall summary posted to your team's channel. Anything sensitive waits for your approval before it runs. ## Security and permissions - API key - Viktor stores your key encrypted, uses it only for the actions you ask for, and you can revoke it at any time. - Review-first approvals: sensitive JustCall actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. - Viktor is not affiliated with or endorsed by JustCall. ## What can you ask Viktor to do in JustCall? - "Summarize this morning's missed calls in JustCall and draft callback messages." - "Pull yesterday's call volume and average handle time from JustCall." - "Watch JustCall for a spike in wait times and alert me right away." - "Post a summary of this week's JustCall call metrics to #support every Monday." ## How does Viktor work with JustCall? 1. Open Viktor in a supported workspace. 2. Connect JustCall with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the JustCall actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in JustCall? (3 actions) - **List From Options** - Retrieves available options for the From field. - **Send Text Message** - Send a text from your JustCall SMS capabled number. - **Create Contact** - Add a contact to your existing JustCall Sales Dialer campaign. ## Viktor uses JustCall together with - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Communication integrations - [Slack](https://viktor.com/integrations/slack) - [Slackbot](https://viktor.com/integrations/slackbot) - [Circle](https://viktor.com/integrations/circle) - [Telegram](https://viktor.com/integrations/telegram) - [Zoom Admin](https://viktor.com/integrations/zoom-admin) - [Microsoft Outlook Email](https://viktor.com/integrations/microsoft-outlook-email) - [Outlook](https://viktor.com/integrations/outlook) - [Bot for Slack](https://viktor.com/integrations/bot-for-slack) ## FAQ ### Does Viktor integrate with JustCall? Yes. JustCall is one of the 9,800+ tools Viktor connects to, with an API key. Once connected, anyone on your team can put Viktor to work in JustCall from their workspace - no workflow builder, no code. ### How do I connect JustCall to Viktor? Ask Viktor in your workspace to connect JustCall, then paste an API key from your JustCall account when prompted. Viktor stores the key encrypted, uses it only for the actions you ask for, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in JustCall? Viktor can run 3 JustCall actions, including Create Contact, List From Options, and Send Text Message - and chain them with other tools in a single request. In practice that means Viktor helps you manage business phone calls and call center operations. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows for JustCall? No. Viktor isn't a workflow builder - there are no triggers to map and nothing to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which JustCall actions to take, runs them, and reports back. ### Is my JustCall data secure with Viktor? Yes. Viktor connects to JustCall with an API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the JustCall integration cost? Nothing extra - every integration, including JustCall, is available on every plan. You can start free with up to $100 in credits, no credit card required; the Team plan is $100 a month. ### Can Viktor use JustCall together with my other tools? Yes - that's the point. Viktor connects to 9,800+ tools and works across them in a single run: he can pull data from JustCall, cross-reference it with another tool - for example Gmail or Google Sheets, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 9,800+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.