# Infobip AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Infobip with a scoped API key and helps you send SMS, voice, or OTP messages through an API, running 5 Infobip actions for you like Send SMS, List Entity Id Options, and Send Viber Text Message. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Infobip and reports back. Setup takes about two minutes. - Tool: Infobip - Category: Other - Connection: API key - Actions available: 5 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/infobip ## What can you ask Viktor to do in Infobip? - "Send this batch of text messages through Infobip and report any failures." - "Check Infobip for delivery status on last night's messages and flag failures." - "Watch Infobip for a spike in failed deliveries and alert me right away." - "Pull this month's message volume and cost from Infobip and post it every month." ## What can Viktor do in Infobip? (5 actions) - **List Entity Id Options** - Retrieves available options for the Entity Id field. - **List Application ID Options** - Retrieves available options for the Application ID field. - **Send WhatsApp Text Message** - Sends a WhatsApp text message to a specified number. - **Send Viber Text Message** - Send a text message to multiple recipients via Viber. - **Send SMS** - Sends an SMS message to a specified number. ## How does Viktor work with Infobip? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Infobip with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Infobip actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Infobip AI agent? A Infobip AI agent is an AI that connects to your Infobip account and completes work in it - it doesn't just answer questions about Infobip, it takes the actions. Viktor is that agent: an AI employee that works in Infobip on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Infobip actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Infobip Infobip is a multi-channel communications platform ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Infobip actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Infobip? Yes. Infobip is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Infobip from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Infobip to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Infobip, then paste an API key from your Infobip account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Infobip? Viktor can run 5 Infobip actions, including Send SMS, List Entity Id Options, and Send Viber Text Message - and chain them with other tools in a single request. In practice that means Viktor helps you send SMS, voice, or OTP messages through an API. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Infobip? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Infobip actions to take, runs them, and reports back. ### Is my Infobip data secure with Viktor? Yes. Viktor connects to Infobip with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Infobip integration cost? Nothing extra - every integration, including Infobip, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Infobip together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Infobip, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Infobip together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [Waitwhile](https://viktor.com/integrations/waitwhile) - [Dixa](https://viktor.com/integrations/dixa) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.