# Gupshup AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Gupshup and helps you send SMS, voice, or OTP messages through an API, running 3 Gupshup actions for you like Update Subscription, Send Template Message, and List Template ID Options. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Gupshup and reports back. Viktor connects with a scoped API key. - Tool: Gupshup - Category: Marketing - Connection: API key - Actions available: 3 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/gupshup ## What can you ask Viktor to do in Gupshup? - "Send this batch of text messages through Gupshup and report any failures." - "Check Gupshup for delivery status on last night's messages and flag failures." - "Watch Gupshup for a spike in failed deliveries and alert me right away." - "Pull this month's message volume and cost from Gupshup and post it every month." ## What can Viktor do in Gupshup? (3 actions) - **List Template ID Options** - Retrieves available options for the Template ID field. - **Update Subscription** - Update a subscription. Requires a paid Gupshup account. - **Send Template Message** - Send a template message. Requires a paid Gupshup account. ## How does Viktor work with Gupshup? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Gupshup with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Gupshup actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Gupshup AI agent? A Gupshup AI agent is an AI that connects to your Gupshup account and completes work in it - it doesn't just answer questions about Gupshup, it takes the actions. Viktor is that agent: an AI employee that works in Gupshup on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Gupshup actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Gupshup Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Gupshup actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Gupshup? Yes. Gupshup is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Gupshup from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Gupshup to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Gupshup, then paste an API key from your Gupshup account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Gupshup? Viktor can run 3 Gupshup actions, including Update Subscription, Send Template Message, and List Template ID Options - and chain them with other tools in a single request. In practice that means Viktor helps you send SMS, voice, or OTP messages through an API. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Gupshup? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Gupshup actions to take, runs them, and reports back. ### Is my Gupshup data secure with Viktor? Yes. Viktor connects to Gupshup with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Gupshup integration cost? Nothing extra - every integration, including Gupshup, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Gupshup together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Gupshup, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Gupshup together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Marketing integrations - [Meta Ads](https://viktor.com/integrations/meta-ads) - [Google Ads](https://viktor.com/integrations/google-ads) - [YouTube](https://viktor.com/integrations/youtube) - [Customer.io](https://viktor.com/integrations/customer-io) - [Instagram](https://viktor.com/integrations/instagram) - [Zendesk](https://viktor.com/integrations/zendesk) - [Mailchimp](https://viktor.com/integrations/mailchimp) - [Add to Calendar PRO](https://viktor.com/integrations/add-to-calendar-pro) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.