# Gleap AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Gleap in one click via OAuth and helps you collect and act on customer feedback and NPS scores, running 2 Gleap actions for you like Create Track Event, and List Project ID Options. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Gleap and reports back. Setup takes about two minutes. - Tool: Gleap - Category: Analytics - Connection: One-click OAuth - Actions available: 2 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/gleap ## What can you ask Viktor to do in Gleap? - "Pull this week's NPS responses from Gleap and summarize the themes." - "Find the detractors in Gleap from the last survey and draft outreach to them." - "Watch Gleap for a low score and alert me with the customer's comment." - "Post a summary of this month's Gleap feedback trends to #product every Monday." ## What can Viktor do in Gleap? (2 actions) - **List Project ID Options** - Retrieves available options for the Project ID field. - **Create Track Event** - Creates a new track event in Gleap. ## How does Viktor work with Gleap? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Gleap with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Gleap actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Gleap AI agent? A Gleap AI agent is an AI that connects to your Gleap account and completes work in it - it doesn't just answer questions about Gleap, it takes the actions. Viktor is that agent: an AI employee that works in Gleap on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Gleap actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Gleap Bug reporting & customer feedback software for mobile apps and websites. ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive Gleap actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Gleap? Yes. Gleap is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Gleap from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Gleap to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Gleap, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in Gleap? Viktor can run 2 Gleap actions, including Create Track Event, and List Project ID Options - and chain them with other tools in a single request. In practice that means Viktor helps you collect and act on customer feedback and NPS scores. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Gleap? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Gleap actions to take, runs them, and reports back. ### Is my Gleap data secure with Viktor? Yes. Viktor connects to Gleap in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Gleap integration cost? Nothing extra - every integration, including Gleap, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Gleap together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Gleap, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Gleap together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Analytics integrations - [PostHog](https://viktor.com/integrations/posthog) - [PostHog (EU)](https://viktor.com/integrations/posthog-eu) - [OpenAI (ChatGPT)](https://viktor.com/integrations/openai-chatgpt) - [Sentry](https://viktor.com/integrations/sentry) - [Akeneo](https://viktor.com/integrations/akeneo) - [IPGeolocation](https://viktor.com/integrations/ipgeolocation) - [CATS](https://viktor.com/integrations/cats) - [Security Reporter](https://viktor.com/integrations/security-reporter) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.