# eTrusted AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to eTrusted in one click via OAuth and helps you manage referral, loyalty, or review programs, running 10 eTrusted actions for you like Get Review by ID, Save A Review Reply, and Get List of Reviews. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in eTrusted and reports back. Setup takes about two minutes. - Tool: eTrusted - Category: Other - Connection: One-click OAuth - Actions available: 10 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/etrusted ## What can you ask Viktor to do in eTrusted? - "Check eTrusted for new referrals or reviews this week and summarize them here." - "Find our top referring customers in eTrusted and draft a thank-you message." - "Watch eTrusted for a negative review and alert me right away with the details." - "Pull this month's loyalty program stats from eTrusted and post them every Monday." ## What can Viktor do in eTrusted? (10 actions) - **List Channel ID Options** - Retrieves available options for the Channel ID field. - **Save A Review Reply** - Reply to a review. - **Get The Total Number Of Reviews Based On A Filter** - Retrieves count of reviews for a specific channel. - **Get Service Review Rating** - Retrieves aggregate ratings for service reviews by channel ID. - **Get A Review Veto By Review ID** - Retrieves a veto for a specific review. - **Get Review by ID** - Retrieves detailed information about a specific review by its ID. - **Get List of Reviews** - Get a list of reviews for a specific channel, a set of channels or for your entire account. - **Get List of Reviews with Fewer Properties** - Retrieves a list of reviews with fewer properties. - **Delete Review Reply** - Reply to a review. - **Create A Veto For A Review** - Creates a veto for a specific review. ## How does Viktor work with eTrusted? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect eTrusted with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the eTrusted actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a eTrusted AI agent? A eTrusted AI agent is an AI that connects to your eTrusted account and completes work in it - it doesn't just answer questions about eTrusted, it takes the actions. Viktor is that agent: an AI employee that works in eTrusted on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right eTrusted actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About eTrusted Review platform by Trusted Shops ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive eTrusted actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with eTrusted? Yes. eTrusted is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in eTrusted from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect eTrusted to Viktor? Ask Viktor in Slack or Microsoft Teams to connect eTrusted, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in eTrusted? Viktor can run 10 eTrusted actions, including Get Review by ID, Save A Review Reply, and Get List of Reviews - and chain them with other tools in a single request. In practice that means Viktor helps you manage referral, loyalty, or review programs. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate eTrusted? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which eTrusted actions to take, runs them, and reports back. ### Is my eTrusted data secure with Viktor? Yes. Viktor connects to eTrusted in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the eTrusted integration cost? Nothing extra - every integration, including eTrusted, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use eTrusted together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from eTrusted, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses eTrusted together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Other integrations - [Databricks](https://viktor.com/integrations/databricks) - [Front](https://viktor.com/integrations/front) - [BingX](https://viktor.com/integrations/bingx) - [TOPdesk](https://viktor.com/integrations/topdesk) - [Google Dialogflow](https://viktor.com/integrations/google-dialogflow) - [Google Slides](https://viktor.com/integrations/google-slides-2) - [Waitwhile](https://viktor.com/integrations/waitwhile) - [Dixa](https://viktor.com/integrations/dixa) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.