# Dovetail AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Dovetail with a scoped API key and helps you collect and act on customer feedback and NPS scores the way a teammate would. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Dovetail and reports back. Setup takes about two minutes. - Tool: Dovetail - Category: Analytics - Connection: API key - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/dovetail ## What can you ask Viktor to do in Dovetail? - "Pull this week's NPS responses from Dovetail and summarize the themes." - "Find the detractors in Dovetail from the last survey and draft outreach to them." - "Watch Dovetail for a low score and alert me with the customer's comment." - "Post a summary of this month's Dovetail feedback trends to #product every Monday." ## What can Viktor do in Dovetail? Viktor works with Dovetail through a managed connector to help you collect and act on customer feedback and NPS scores: describe the task in plain English and Viktor figures out the right Dovetail calls, runs the work, and reports back. ## How does Viktor work with Dovetail? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Dovetail with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Dovetail actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Dovetail AI agent? A Dovetail AI agent is an AI that connects to your Dovetail account and completes work in it - it doesn't just answer questions about Dovetail, it takes the actions. Viktor is that agent: an AI employee that works in Dovetail on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Dovetail actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Dovetail Customer Insights Hub ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Dovetail actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Dovetail? Yes. Dovetail is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Dovetail from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Dovetail to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Dovetail, then paste an API key from your Dovetail account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Dovetail? Viktor works with Dovetail through a managed connector to help you collect and act on customer feedback and NPS scores: describe the task in plain English and Viktor figures out the right Dovetail calls, runs the work, and reports back with the result in Slack or Microsoft Teams. ### Do I need to build workflows to automate Dovetail? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Dovetail actions to take, runs them, and reports back. ### Is my Dovetail data secure with Viktor? Yes. Viktor connects to Dovetail with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Dovetail integration cost? Nothing extra - every integration, including Dovetail, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Dovetail together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Dovetail, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Dovetail together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Analytics integrations - [PostHog](https://viktor.com/integrations/posthog) - [PostHog (EU)](https://viktor.com/integrations/posthog-eu) - [OpenAI (ChatGPT)](https://viktor.com/integrations/openai-chatgpt) - [Sentry](https://viktor.com/integrations/sentry) - [Akeneo](https://viktor.com/integrations/akeneo) - [IPGeolocation](https://viktor.com/integrations/ipgeolocation) - [CATS](https://viktor.com/integrations/cats) - [Security Reporter](https://viktor.com/integrations/security-reporter) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.