# Dispatch AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Dispatch with a scoped API key and helps you plan delivery routes and track fleet vehicles, running 3 Dispatch actions for you like Create Order, Create Estimate, and List Organization ID Options. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Dispatch and reports back. Setup takes about two minutes. - Tool: Dispatch - Category: E-Commerce - Connection: API key - Actions available: 3 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/dispatch ## What can you ask Viktor to do in Dispatch? - "Plan tomorrow's delivery routes in Dispatch for this list of stops." - "Check Dispatch for any vehicles running behind schedule and alert the customer." - "Pull today's delivery completion rate from Dispatch and summarize the misses." - "Watch Dispatch for a vehicle going off route and alert me right away." ## What can Viktor do in Dispatch? (3 actions) - **List Organization ID Options** - Retrieves available options for the Organization ID field. - **Create Order** - Create a new delivery order. - **Create Estimate** - Create a delivery estimate to get pricing and timing options before placing an order. ## How does Viktor work with Dispatch? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Dispatch with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Dispatch actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Dispatch AI agent? A Dispatch AI agent is an AI that connects to your Dispatch account and completes work in it - it doesn't just answer questions about Dispatch, it takes the actions. Viktor is that agent: an AI employee that works in Dispatch on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Dispatch actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Dispatch Dispatch is your partner in on-demand delivery. Focus on growing your business and let us help you Deliver More* ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Dispatch actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Dispatch? Yes. Dispatch is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Dispatch from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Dispatch to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Dispatch, then paste an API key from your Dispatch account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Dispatch? Viktor can run 3 Dispatch actions, including Create Order, Create Estimate, and List Organization ID Options - and chain them with other tools in a single request. In practice that means Viktor helps you plan delivery routes and track fleet vehicles. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Dispatch? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Dispatch actions to take, runs them, and reports back. ### Is my Dispatch data secure with Viktor? Yes. Viktor connects to Dispatch with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Dispatch integration cost? Nothing extra - every integration, including Dispatch, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Dispatch together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Dispatch, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Dispatch together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More E-Commerce integrations - [SureCart](https://viktor.com/integrations/surecart) - [Google BigQuery](https://viktor.com/integrations/google-bigquery) - [DataForSEO](https://viktor.com/integrations/dataforseo) - [Shopify (OAuth)](https://viktor.com/integrations/shopify-oauth) - [Facebook](https://viktor.com/integrations/facebook) - [Twilio SendGrid](https://viktor.com/integrations/twilio-sendgrid) - [Planview Leankit](https://viktor.com/integrations/planview-leankit) - [Postmark](https://viktor.com/integrations/postmark) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.