# Dialpad AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Dialpad in one click via OAuth and helps you manage business phone calls and call center operations the way a teammate would. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Dialpad and reports back. Setup takes about two minutes. - Tool: Dialpad - Category: Productivity - Connection: One-click OAuth - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/dialpad ## What can you ask Viktor to do in Dialpad? - "Summarize this morning's missed calls in Dialpad and draft callback messages." - "Pull yesterday's call volume and average handle time from Dialpad." - "Watch Dialpad for a spike in wait times and alert me right away." - "Post a summary of this week's Dialpad call metrics to #support every Monday." ## What can Viktor do in Dialpad? Viktor works with Dialpad through a managed connector to help you manage business phone calls and call center operations: describe the task in plain English and Viktor figures out the right Dialpad calls, runs the work, and reports back. ## How does Viktor work with Dialpad? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Dialpad with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Dialpad actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Dialpad AI agent? A Dialpad AI agent is an AI that connects to your Dialpad account and completes work in it - it doesn't just answer questions about Dialpad, it takes the actions. Viktor is that agent: an AI employee that works in Dialpad on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Dialpad actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Dialpad Talk. Message. Meet. Support. One beautiful workspace for team and customer communications. ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive Dialpad actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Dialpad? Yes. Dialpad is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Dialpad from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Dialpad to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Dialpad, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in Dialpad? Viktor works with Dialpad through a managed connector to help you manage business phone calls and call center operations: describe the task in plain English and Viktor figures out the right Dialpad calls, runs the work, and reports back with the result in Slack or Microsoft Teams. ### Do I need to build workflows to automate Dialpad? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Dialpad actions to take, runs them, and reports back. ### Is my Dialpad data secure with Viktor? Yes. Viktor connects to Dialpad in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Dialpad integration cost? Nothing extra - every integration, including Dialpad, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Dialpad together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Dialpad, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Dialpad together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Productivity integrations - [GitHub](https://viktor.com/integrations/github) - [Asana](https://viktor.com/integrations/asana) - [Basecamp](https://viktor.com/integrations/basecamp) - [Monday.com](https://viktor.com/integrations/monday-com) - [Jira](https://viktor.com/integrations/jira) - [Linear](https://viktor.com/integrations/linear) - [Miro](https://viktor.com/integrations/miro) - [ServiceM8](https://viktor.com/integrations/servicem8) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.