# Canny AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Canny with a scoped API key and helps you collect and act on customer feedback and NPS scores, running 10 Canny actions for you like Get Post, Create Post, and Create Comment. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Canny and reports back. Setup takes about two minutes. - Tool: Canny - Category: Productivity - Connection: API key - Actions available: 10 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/canny ## What can you ask Viktor to do in Canny? - "Pull this week's NPS responses from Canny and summarize the themes." - "Find the detractors in Canny from the last survey and draft outreach to them." - "Watch Canny for a low score and alert me with the customer's comment." - "Post a summary of this month's Canny feedback trends to #product every Monday." ## What can Viktor do in Canny? (10 actions) - **List Tag ID Options** - Retrieves available options for the Tag ID field. - **List Company ID Options** - Retrieves available options for the Company ID field. - **List Comment ID Options** - Retrieves available options for the Comment ID field. - **List Category ID Options** - Retrieves available options for the Category ID field. - **List User ID Options** - Retrieves available options for the User ID field. - **List Board ID Options** - Retrieves available options for the Board ID field. - **Get Post** - Get a post. - **Create Post** - Create a post. - **Create Comment** - Create a comment. - **Change Post Status** - Change the status of a post. ## How does Viktor work with Canny? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Canny with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Canny actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Canny AI agent? A Canny AI agent is an AI that connects to your Canny account and completes work in it - it doesn't just answer questions about Canny, it takes the actions. Viktor is that agent: an AI employee that works in Canny on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Canny actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Canny Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Canny actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Canny? Yes. Canny is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Canny from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Canny to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Canny, then paste an API key from your Canny account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Canny? Viktor can run 10 Canny actions, including Get Post, Create Post, and Create Comment - and chain them with other tools in a single request. In practice that means Viktor helps you collect and act on customer feedback and NPS scores. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Canny? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Canny actions to take, runs them, and reports back. ### Is my Canny data secure with Viktor? Yes. Viktor connects to Canny with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Canny integration cost? Nothing extra - every integration, including Canny, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Canny together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Canny, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Canny together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Productivity integrations - [GitHub](https://viktor.com/integrations/github) - [Asana](https://viktor.com/integrations/asana) - [Basecamp](https://viktor.com/integrations/basecamp) - [Monday.com](https://viktor.com/integrations/monday-com) - [Jira](https://viktor.com/integrations/jira) - [Linear](https://viktor.com/integrations/linear) - [Miro](https://viktor.com/integrations/miro) - [ServiceM8](https://viktor.com/integrations/servicem8) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.