# Botcake AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Botcake with a scoped API key and helps you run live chat and chatbot conversations with customers, running 5 Botcake actions for you like Get Tools, Update Keyword, and Create Keyword. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Botcake and reports back. Setup takes about two minutes. - Tool: Botcake - Category: Marketing - Connection: API key - Actions available: 5 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/botcake ## What can you ask Viktor to do in Botcake? - "Summarize today's Botcake conversations and flag the ones that need a human." - "Draft a canned reply in Botcake for the most common question this week." - "Watch Botcake for a conversation mentioning a refund and alert me right away." - "Pull this week's response time and resolution rate from Botcake every Monday." ## What can Viktor do in Botcake? (5 actions) - **List Keyword ID Options** - Retrieves available options for the Keyword ID field. - **List Flow ID Options** - Retrieves available options for the Flow ID field. - **Update Keyword** - Update the Keyword with the specified ID. - **Get Tools** - Get a list of tools associated with the specified page. - **Create Keyword** - Create a new Keyword. ## How does Viktor work with Botcake? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Botcake with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Botcake actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Botcake AI agent? A Botcake AI agent is an AI that connects to your Botcake account and completes work in it - it doesn't just answer questions about Botcake, it takes the actions. Viktor is that agent: an AI employee that works in Botcake on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Botcake actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Botcake Chatbot marketing made easy. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive Botcake actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Botcake? Yes. Botcake is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Botcake from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Botcake to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Botcake, then paste an API key from your Botcake account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in Botcake? Viktor can run 5 Botcake actions, including Get Tools, Update Keyword, and Create Keyword - and chain them with other tools in a single request. In practice that means Viktor helps you run live chat and chatbot conversations with customers. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Botcake? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Botcake actions to take, runs them, and reports back. ### Is my Botcake data secure with Viktor? Yes. Viktor connects to Botcake with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Botcake integration cost? Nothing extra - every integration, including Botcake, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Botcake together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Botcake, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Botcake together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Marketing integrations - [Meta Ads](https://viktor.com/integrations/meta-ads) - [Google Ads](https://viktor.com/integrations/google-ads) - [YouTube](https://viktor.com/integrations/youtube) - [Customer.io](https://viktor.com/integrations/customer-io) - [Instagram](https://viktor.com/integrations/instagram) - [Zendesk](https://viktor.com/integrations/zendesk) - [Mailchimp](https://viktor.com/integrations/mailchimp) - [Add to Calendar PRO](https://viktor.com/integrations/add-to-calendar-pro) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.