# Blackbaud AI agent for Slack & Microsoft Teams Viktor is an AI employee that connects to Blackbaud and helps you track donors and run fundraising campaigns, running 5 Blackbaud actions for you like Get Gift By ID, Add Gifts To Batch, and Get Membership Details. Ask in plain English in Slack or Microsoft Teams; Viktor does the work in Blackbaud and reports back. Viktor connects in one click via OAuth. - Tool: Blackbaud - Category: Communication - Connection: One-click OAuth - Actions available: 5 - Works from: Slack and Microsoft Teams - Page: https://viktor.com/integrations/blackbaud ## What can you ask Viktor to do in Blackbaud? - "Draft a thank-you message in Blackbaud for everyone who donated this week." - "Pull this month's fundraising total from Blackbaud and compare it to the goal." - "Find lapsed donors in Blackbaud who haven't given in a year and draft outreach." - "Watch Blackbaud for a large donation and alert me right away." ## What can Viktor do in Blackbaud? (5 actions) - **Add Gifts To Batch** - Add one or more gifts (donations) to an existing gift batch in Blackbaud Raiser's Edge NXT. Use this tool when you need to: - Append new gifts to an open batch for later processing - Batch multiple donations together before committing them - Add gifts with detailed information (payments, splits, custom fields) Prerequisites: - The batch must already exist (use a create batch action first if needed) - The batch must be in "open" status (not committed) - You need the batchid (system record ID) and constituentid (donor ID) for each gift Note: This action returns response details for all HTTP status codes (including errors). Check the statuscode field in the response to determine success (200) vs errors (4xx/5xx). - **Get Gift By ID** - Retrieves comprehensive gift details from Blackbaud Raiser's Edge NXT by gift ID. Use this tool when you need to fetch detailed information about a specific gift including: - Gift amount and currency - Donor/constituent information - Gift type and status - Important dates (gift date, post date) - Associated metadata and custom fields The giftid is the unique system record ID (integer) that identifies the gift in Raiser's Edge NXT. - **Get Membership Details** - Retrieves comprehensive membership details from Blackbaud Raiser's Edge NXT by member junction ID. Fetches detailed information about a specific membership including program name, category/subcategory, membership status and standing (Active, Lapsed), start/expiration dates, dues information, and associated constituent ID. Requires a valid memberjunctionid (GUID) that uniquely identifies a membership junction record linking a constituent to a membership program in Raiser's Edge NXT. Returns error information in the response object for graceful error handling in agent workflows. - **Get Payment Transaction** - Retrieves payment transaction details from Blackbaud SKY Payments API. Use this to check transaction status, amounts, payment methods, and error details. Transaction IDs come from payment processing endpoints, checkout callbacks, batch operations, or webhook notifications. Requires: Payments API subscription key (Bb-Api-Subscription-Key) and OAuth Bearer token. This retrieves existing transactions; it does not process new payments. - **OneRoster OAuth2 Base API** - Tool to interact with Blackbaud OneRoster OAuth2 base endpoints. Use to fetch OpenID configuration (/.well-known/openid-configuration), JWKS key set (publickeys), or obtain an access token via the client credentials grant. Ensure client credentials are configured before using the token operation. ## How does Viktor work with Blackbaud? 1. Add Viktor to Slack or Microsoft Teams. 2. Connect Blackbaud with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Blackbaud actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a Blackbaud AI agent? A Blackbaud AI agent is an AI that connects to your Blackbaud account and completes work in it - it doesn't just answer questions about Blackbaud, it takes the actions. Viktor is that agent: an AI employee that works in Blackbaud on your behalf and delivers the finished result in Slack or Microsoft Teams. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Blackbaud actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About Blackbaud Software solutions powering the entire social good community ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive Blackbaud actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with Blackbaud? Yes. Blackbaud is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in Blackbaud from Slack or Microsoft Teams - no workflow builder, no code. ### How do I connect Blackbaud to Viktor? Ask Viktor in Slack or Microsoft Teams to connect Blackbaud, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in Blackbaud? Viktor can run 5 Blackbaud actions, including Get Gift By ID, Add Gifts To Batch, and Get Membership Details - and chain them with other tools in a single request. In practice that means Viktor helps you track donors and run fundraising campaigns. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate Blackbaud? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in Slack or Microsoft Teams, and Viktor decides which Blackbaud actions to take, runs them, and reports back. ### Is my Blackbaud data secure with Viktor? Yes. Viktor connects to Blackbaud in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Blackbaud integration cost? Nothing extra - every integration, including Blackbaud, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use Blackbaud together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from Blackbaud, cross-reference it with another tool - for example Gmail or Google Sheets, and deliver the finished result in Slack or Microsoft Teams. ## Viktor uses Blackbaud together with - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Communication integrations - [Slack](https://viktor.com/integrations/slack) - [Slackbot](https://viktor.com/integrations/slackbot) - [Telegram](https://viktor.com/integrations/telegram) - [Zoom Admin](https://viktor.com/integrations/zoom-admin) - [Microsoft Outlook Email](https://viktor.com/integrations/microsoft-outlook-email) - [Outlook](https://viktor.com/integrations/outlook) - [Bot for Slack](https://viktor.com/integrations/bot-for-slack) - [Twilio](https://viktor.com/integrations/twilio) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.