# Aircall AI employee Viktor works in Aircall for you. Ask in Slack or Microsoft Teams. Viktor is an AI employee that connects to Aircall and helps you manage business phone calls and call center operations, running 7 Aircall actions for you like Get Call, List Calls, and List Contacts. Ask in plain English from your workspace; Viktor does the work in Aircall and reports back. Viktor connects in one click via OAuth. - Tool: Aircall - Category: Communication - Connection: One-click OAuth - Actions available: 7 - Currently available in: Slack, Microsoft Teams, and Discord - Page: https://viktor.com/integrations/aircall ## What can your AI employee do in Aircall? Viktor connects to your Aircall account and completes work in it. He doesn't just answer questions about Aircall, he takes the actions on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right Aircall actions, chains them with the other 9,800+ tools he connects to, and asks for approval before anything sensitive runs. ### About Aircall Call center software for customer-centric teams ### How a run works 1. **You ask in your workspace** - Describe what you need in plain English 2. **Viktor picks the actions** - Selects from 7 Aircall actions, chains them together 3. **Runs in Aircall** - Helps you manage business phone calls and call center operations - your real data. 4. **Reports back** - Delivers the finished result to your workspace ## Use Aircall from Slack and Microsoft Teams Message Viktor in a Slack channel, a Microsoft Teams chat or a direct message. He opens Aircall, does the work and posts the result in the same thread, so nobody has to switch tabs. He can also run Aircall work on a schedule, like a weekly Aircall summary posted to your team's channel. Anything sensitive waits for your approval before it runs. ## Security and permissions - One-click OAuth - Viktor never sees your password, and you can revoke access at any time. - Review-first approvals: sensitive Aircall actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. - Viktor is not affiliated with or endorsed by Aircall. ## What can you ask Viktor to do in Aircall? - "Summarize this morning's missed calls in Aircall and draft callback messages." - "Pull yesterday's call volume and average handle time from Aircall." - "Watch Aircall for a spike in wait times and alert me right away." - "Post a summary of this week's Aircall call metrics to #support every Monday." ## How does Viktor work with Aircall? 1. Open Viktor in a supported workspace. 2. Connect Aircall with one-click OAuth - Viktor handles authentication. 3. Ask in plain English. Viktor runs the Aircall actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What can Viktor do in Aircall? (7 actions) - **List Call Options** - Retrieves available options for the Call field. - **Update Contact** - Update a contact in Aircall. - **Retrieve Transcription** - Retrieves AI-generated transcription for a specific Aircall call. Requires the AI Assist add-on to be enabled on your Aircall account. - **List Contacts** - List contacts. - **List Calls** - List calls. - **Get Call** - Retrieves details about a call. - **Create Contact** - Create a contact in Aircall. ## Viktor uses Aircall together with - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) - [Stripe](https://viktor.com/integrations/stripe) ## More Communication integrations - [Slack](https://viktor.com/integrations/slack) - [Slackbot](https://viktor.com/integrations/slackbot) - [Circle](https://viktor.com/integrations/circle) - [Telegram](https://viktor.com/integrations/telegram) - [Zoom Admin](https://viktor.com/integrations/zoom-admin) - [Microsoft Outlook Email](https://viktor.com/integrations/microsoft-outlook-email) - [Outlook](https://viktor.com/integrations/outlook) - [Bot for Slack](https://viktor.com/integrations/bot-for-slack) ## FAQ ### Does Viktor integrate with Aircall? Yes. Aircall is one of the 9,800+ tools Viktor connects to, in one click via OAuth. Once connected, anyone on your team can put Viktor to work in Aircall from their workspace - no workflow builder, no code. ### How do I connect Aircall to Viktor? Ask Viktor in your workspace to connect Aircall, then approve the one-click OAuth prompt. Viktor never sees your password, handles authentication itself, and starts working right away. Setup takes about two minutes, and you can revoke access at any time. ### What can Viktor do in Aircall? Viktor can run 7 Aircall actions, including Get Call, List Calls, and List Contacts - and chain them with other tools in a single request. In practice that means Viktor helps you manage business phone calls and call center operations. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows for Aircall? No. Viktor isn't a workflow builder - there are no triggers to map and nothing to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which Aircall actions to take, runs them, and reports back. ### Is my Aircall data secure with Viktor? Yes. Viktor connects to Aircall in one click via OAuth, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the Aircall integration cost? Nothing extra - every integration, including Aircall, is available on every plan. You can start free with up to $100 in credits, no credit card required; the Team plan is $100 a month. ### Can Viktor use Aircall together with my other tools? Yes - that's the point. Viktor connects to 9,800+ tools and works across them in a single run: he can pull data from Aircall, cross-reference it with another tool - for example Gmail or Google Sheets, and deliver the finished result in your workspace. ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 9,800+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.