# 8x8 Connect AI employee Viktor is an AI employee that connects to 8x8 Connect and helps you send SMS, voice, or OTP messages through an API, running 3 8x8 Connect actions for you like Send SMS, Request Log, and Get Log Result. Ask in plain English from your workspace; Viktor does the work in 8x8 Connect and reports back. Viktor connects with a scoped API key. - Tool: 8x8 Connect - Category: Finance & Payments - Connection: API key - Actions available: 3 - Currently available in: Slack and Microsoft Teams - Page: https://viktor.com/integrations/8x8-connect ## What can you ask Viktor to do in 8x8 Connect? - "Send this batch of text messages through 8x8 Connect and report any failures." - "Check 8x8 Connect for delivery status on last night's messages and flag failures." - "Watch 8x8 Connect for a spike in failed deliveries and alert me right away." - "Pull this month's message volume and cost from 8x8 Connect and post it every month." ## What can Viktor do in 8x8 Connect? (3 actions) - **Send SMS** - Send a SMS to the specified destination. - **Request Log** - Request an SMS log file. - **Get Log Result** - Check the status of an SMS Logs export job and to get a download link if its generation has succeeded. ## How does Viktor work with 8x8 Connect? 1. Open Viktor in a supported workspace. 2. Connect 8x8 Connect with an API key - Viktor handles authentication. 3. Ask in plain English. Viktor runs the 8x8 Connect actions, chains them with your other tools when needed, and reports back. Sensitive actions wait for your approval. ## What is a 8x8 Connect AI agent? A 8x8 Connect AI agent is an AI that connects to your 8x8 Connect account and completes work in it - it doesn't just answer questions about 8x8 Connect, it takes the actions. Viktor is an AI employee that works in 8x8 Connect on your behalf and delivers the finished result to your workspace. Unlike workflow builders such as Zapier or Make, there is nothing to configure - no triggers to map, no workflows to maintain. You describe the outcome in plain English, and Viktor picks the right 8x8 Connect actions, chains them with the other 3,200+ tools it connects to, and asks for approval before anything sensitive runs. ### About 8x8 Connect 8x8 Connect is your intuitive all-in-one omnichannel communications management platform. Send millions of messages, get insights, and optimize effortlessly. ## Security and permissions - Scoped API keys - Viktor stores your key securely, uses only the scopes you grant, and you can revoke it at any time. - Review-first approvals: sensitive 8x8 Connect actions wait for your sign-off before they run. - Isolated compute per team, encrypted in transit and at rest - and your data is never used to train models. - SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ## FAQ ### Does Viktor integrate with 8x8 Connect? Yes. 8x8 Connect is one of the 3,200+ tools Viktor connects to, via a managed connector. Once connected, anyone on your team can put Viktor to work in 8x8 Connect from their workspace - no workflow builder, no code. ### How do I connect 8x8 Connect to Viktor? Ask Viktor in your workspace to connect 8x8 Connect, then paste an API key from your 8x8 Connect account when prompted. Viktor stores the key securely, uses only the scopes you grant, and you can revoke it at any time. Setup takes about two minutes. ### What can Viktor do in 8x8 Connect? Viktor can run 3 8x8 Connect actions, including Send SMS, Request Log, and Get Log Result - and chain them with other tools in a single request. In practice that means Viktor helps you send SMS, voice, or OTP messages through an API. If a task spans several actions, Viktor plans the sequence itself and reports back when the work is done. ### Do I need to build workflows to automate 8x8 Connect? No. Viktor isn't a workflow builder - there are no triggers to map and no workflows to maintain. You ask for the outcome in plain English in your workspace, and Viktor decides which 8x8 Connect actions to take, runs them, and reports back. ### Is my 8x8 Connect data secure with Viktor? Yes. Viktor connects to 8x8 Connect with a scoped API key, runs in an isolated environment per team, and never trains models on your data. Sensitive actions wait for your approval, and you can revoke access at any time. Viktor is SOC 2 Type 1 compliant, with Type 2 and ISO 27001 in progress. ### How much does the 8x8 Connect integration cost? Nothing extra - every integration, including 8x8 Connect, is available on every plan. You can start free with up to $100 in credits, no credit card required; paid plans start at $50/month. ### Can Viktor use 8x8 Connect together with my other tools? Yes - that's the point. Viktor connects to 3,200+ tools and works across them in a single run: it can pull data from 8x8 Connect, cross-reference it with another tool - for example Slack or Gmail, and deliver the finished result in your workspace. ## Viktor uses 8x8 Connect together with - [Slack](https://viktor.com/integrations/slack) - [Gmail](https://viktor.com/integrations/gmail) - [Google Sheets](https://viktor.com/integrations/google-sheets) - [HubSpot](https://viktor.com/integrations/hubspot) - [Notion](https://viktor.com/integrations/notion) - [Salesforce](https://viktor.com/integrations/salesforce) ## More Finance & Payments integrations - [Customer.io](https://viktor.com/integrations/customer-io-2) - [QuickBooks Sandbox](https://viktor.com/integrations/quickbooks-sandbox) - [Bitget](https://viktor.com/integrations/bitget) - [Xero](https://viktor.com/integrations/xero) - [Xero Accounting](https://viktor.com/integrations/xero-accounting) - [Stripe](https://viktor.com/integrations/stripe) - [Baremetrics](https://viktor.com/integrations/baremetrics) - [QuickBooks](https://viktor.com/integrations/quickbooks) ## Get started Viktor is free to start - up to $100 in credits, no credit card required. All 3,200+ integrations are included on every plan. Sign up at https://viktor.com or browse all integrations at https://viktor.com/integrations.