Adding Viktor to Microsoft Teams lets you message him in a Teams chat and mention **@Viktor** in channels where the app is installed. You add the app from the setup wizard, then confirm so setup can continue.

## Install Viktor

1. Go to [app.viktor.com/signup](https://app.viktor.com/signup) and choose **Continue with Microsoft Teams**.
2. Sign in with your Microsoft account.
3. The wizard shows "Add Viktor to Microsoft Teams". Under **Add Viktor in Microsoft Teams**, choose **Add Viktor to Microsoft Teams**. Teams' app install dialog opens in a new tab.
4. Add the Viktor app in Teams.
5. Come back to the wizard. Under **Confirm and continue**, choose **I've added Viktor to Teams**.

If the Teams tab didn't open or you closed it, choose **Open Teams install again**.

If Viktor is already connected to Teams, the wizard skips this step.

### If your organization already uses Viktor

If Viktor is already set up for your Microsoft organization in another Viktor workspace, the wizard shows "Your team is already on Viktor" instead. Choose **Join** followed by the workspace name (or **Join your company's workspace**) to join it rather than installing again.

## Finish setup

After the install, the wizard asks a few questions and helps you pick and connect tools. See [The setup wizard](/docs/getting-started) for those steps.

The last screen reads "Now go to Teams!". Choose **Open Microsoft Teams**, or **Add more integrations** to connect more tools first.

In Teams, find Viktor in your chat list, or mention **@Viktor** in any channel where the app is installed.

## Viktor's first message

When you finish the tool steps, Viktor starts his setup and sends you a message in Teams. It explains how to work with him. Viktor sets this up once per installer. The exact wording can differ between workspaces.

## Limits by plan and permission

- Only an admin installs Viktor. Members who are not admins skip the install step.
- Viktor's first message goes to the person who installed him.
- No plan limit applies to installing Viktor in Microsoft Teams. For what each plan includes, see [Plans and credits](/docs/plans-and-credits).
- The Viktor web app's chat currently needs a Slack-linked account. See [Use Viktor in the web app](/docs/viktor-web-app).

## Common problems

- **"Viktor couldn't start the first Teams chat automatically."** Open Viktor in a Teams personal chat once, or mention **@Viktor** in a channel where the app is installed.
- **"Could not start the Teams install. Please try again."** Choose **Add Viktor to Microsoft Teams** again.
- **"Could not confirm Teams setup."** Make sure you added the Viktor app in Teams, then choose **I've added Viktor to Teams** again.
- **"Could not load your Microsoft Teams. Please try reconnecting."** Sign in again with your Microsoft account.
- **"Could not join your company's workspace. Please try again."** Try the join button again.
- **Sign-in is blocked by your organization.** See [Cannot sign in to Viktor](/help/category/account-login/cant-sign-in-reset-access).

## Related

- [Getting started with Viktor](/docs/getting-started)
- [Add Viktor to Slack](/docs/add-viktor-to-slack)
- [Talk to Viktor](/docs/talk-to-viktor)
- [Connect your tools](/docs/connect-your-tools)